– Over 25 years of experience taking care of your company’s most valuable asset – Your Customers!
Advanced Call Center Technology Solutions
– Full OMNI channel support, Comprehensive Quality tools, CRM Integration, Advanced IVR, High Performance Dialer, Workforce Management Tools and more.
– Detailed Performance Reporting Dashboards and Data Analytics. Online client reporting portal to view real time and trended project performance.
Happy Employees = Happy Customers
– A positive, employee focused culture drives us every day! We know satisfied employees do a much better job of delivering stellar customer service.
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The founders of our company, Brian Redden and Doug Deker, had been successfully delivering world class customer service in call centers all over the world. They have worked with many of the top companies on the globe such as Citibank, United Healthcare, Walmart, Target, Sprint, Shell, American Airlines and many more. Get to know Our Story.